GameCamp Support

Contact

Email [email protected]. Include the email address on the account and, when relevant, the server name or billing order shown in GameCamp.

Urgent security issues

For suspected account takeover, exposed credentials, or unauthorized billing, identify the message as urgent and describe the affected account without including the secret itself. Rotate exposed provider credentials immediately.

Before contacting support

• Check the server overview for a current operation or retry message.
• Record the approximate time and the last action taken.
• Keep a backup before changing files or switching games.
• For payment issues, include only the charge date and amount.